ITS Connect

Pace says goodbye to Google and ello to Exchange, ePortfolio kickoff with honors students, iPad user group gets rEnamed, and more in this month’s ITS updates.

ePortfolio Honors Kickoff for Honors Students
ePortfolio and the Honors College are teaming up to host the ePortfolio Honors Kickoff on Wednesday, October 16, from 12:20 p.m.–1:15 p.m. in Gottesman Room. The session, hosted by fellow Honors student eTerns, will give practical suggestions for posting academic work, Honors activities, and preparing for professional internships. The event will also be the start of the Honors-only track in the annual ePortfolio Spring Contest. Honors winners of the spring contest will receive a $200 gift card and runners up will receive a $100 gift card. Pizza will be served!

Migrating Email from Google to Exchange Update for Students
As we mentioned in our last notice we are in the process of migrating all current students from Google email to Exchange. The Opt-In tool to self-migrate is now available at http://www.pace.edu/goexchange. We encourage students to take this opportunity and self-migrate on your own. If there are any issues, please contact the ITS Help Desk. We will be sharing updates and more information in the coming months. Learn more about student email migration to Outlook Exchange.

Microsoft Exchange Server Upgrade: New Web Access (OWA) Login Page for Students, Faculty, and Staff
As we announced in April, the upgrades we are making to Microsoft Exchange will happen in several stages. The latest upgrade occurred on Wednesday, September 25 and included a new look for the Outlook Web Access (OWA) login page (http://email.pace.edu). No other changes were made to the system at this time. Additional information regarding this initiative can be found on the Microsoft Exchange Server 2013 Upgrade site.

iPad User Group’s New Name: “The Mobile Technologies User Group” for Students, Faculty, and Staff
The members of the iPad User Group have agreed to change its name to The Mobile Technologies User Group, in order to reflect the broader range of technologies that are covered by the group. The group will continue to meet monthly on the following dates:

  • Tuesday, October 22: 2:20 p.m.
  • Thursday, November 21: 3:30 p.m.
  • Tuesday, December 10: 3:30 p.m.

All of the above sessions will be held in the following rooms: Miller 16/ Civic E 319.  You can review what was covered at past meetings on the user group’s blog.

IT Security Awareness for Students, Faculty, and Staff
In our last notice we had mentioned our IT Security campaign and in an effort to bring awareness to our community, ITS will be joining the Safety and Security department at their sessions on the following days:

  • PLV–Thursday, October 10: 3:25 p.m.4:25 p.m., Butcher Suite, Kessel Campus Center
  • NYC–Wednesday, October 16: 12:10 p.m.1:10 p.m.,  W615, 6th floor, 1 Pace Plaza

If your area would like training, please contact the IT Security office at itsecurity@pace.edu. Learn more about IT security.

Spam Alert
This is a reminder to the campus community to be vigilant in what emails you open and what links you click on. Spam emails may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing From addresses from people we know or known companies. Learn more.

Software and Hardware Support for Students, Faculty, and Staff
Just a reminder that a list of supported applications and hardware can be found on our Supported Applications site.

Pace University Website (www.pace.edu) has a Brand New Look!
ITS provided technical support as part of a University initiative to have the first phase of the new website launch in time for the start of the Fall Semester. We hope you like the new look! ITS worked collaboratively with University Relations to implement the site on a new version of CMS while maintaining our existing sites. You will continue to see site enhancements throughout the academic year including a rollout of school sites to the new design theme. We welcome your feedback on the new site. Please email webadmin@pace.edu.

For the latest in ITS, visit www.pace.edu/itsnews.

ITS Connect

On your mark ready set let’s go. Tech pro I know you know I go psycho when my internet quits, cable splits. Gotta get techie with it, that’s it!

Here’s the latest in what’s happening at our favorite tech division, ITS (Information Technology Services):

New Wireless Technology for Students, Faculty, and Staff
Starting mid-May of spring 2013, ITS began the migration to the new, more-robust, Cisco wireless technology.  Be on the lookout for signs and handouts in key locations and learn more about setting up wireless and the migration by visiting the website.

Users connecting to wireless in the buildings or specific locations that have migrated will see the network information below:

  • Pace_Connect will now be called PACE-OPEN
  • Pace_Secure will now be called PACE-WIRELESS

Important Note: It is strongly recommended that all users connecting to the new wireless network register their devices in order to receive proper permissions and network functionality. This is done by following the steps when connecting to PACE-OPEN.

Wireless Connectivity Sessions
ITS will be holding two sessions for students on the wireless network on our campuses (PLV on Monday, September 16 and NYC on Wednesday, September 18). Keep an eye out for more details and join us to see how to set up the wireless networks on your devices!

IT Security Awareness for Students, Faculty, and Staff
Computer security is an issue that everyone faces, not just IT. What does this mean for the Pace user community? It is everyone’s responsibility to ensure that we keep our institution and personal data secure. ITS will be launching a security awareness program in the coming year in addition to implementing various best practice security protocols. Security changes such as the 15-minute session lockout is to ensure proper procedures are being enforced in order to minimize risk of exposing confidential data and to stay compliant with various standards and regulations, such as the Payment Card Industry Data Security Standards (PCI-DSS).  If your area would like training, please contact the IT Security office at itsecurity@pace.edu. Learn more about IT security.

Spam Alert
This is a reminder to the campus community to be vigilant in what emails you open and what links you click on. Spam emails may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people we know or known companies. READ MORE…

Migrating Emails from Google to Exchange for Students
ITS is continuously revising the technologies available to ensure that we provide the best services to our community.  Over the past four years, ITS has been evaluating our transition to Google for student email services. Based on research, feedback, and focus groups conducted over the past few years, ITS has decided to transition student email from Google to Exchange. The benefits of its integration with Exchange and calendaring are among some of the main reasons we have decided on this migration.  (Please note: Law School Students will not be affected by this change as they are already on Exchange.) Learn more about student email migration to Outlook Exchange.

RA Duty Log for Housing and Students
ITS worked with Residential Life to develop a RA Duty Log system which allows RAs to record information on their rounds.  These reports get submitted to the Resident Directors for each building every evening and can be reviewed and commented for the RAs. The form can be found at http://raduty.com.

ePortfolio Upgrade for Students and Faculty
Mahara version 1.7 is now up and running at https://eportfolio.pace.edu! New features include retractable blocks, a new way of accessing pages made available to users by others, and the ability to add journal entries directly from an ePortfolio page. READ MORE…

Respondus is Now Available for Students and Faculty
Respondus is a secure online exam solution that is embedded in Blackboard. The Lockdown Browser component locks down the testing environment by restricting students from accessing other websites, course content, and many other functions, in order to provide a secure online exam environment. READ MORE…

Utilizing Your Technology Fee
Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available.  All revenue generated from the technology fee goes directly towards funding instructional technology initiatives that are focused on enhancing the student learning experience.  READ MORE…

Not sure who to call? Contact the Pace Information Center (PIC)
The Pace Information Center (PIC) is your single source of information for any question about the University.  To reach PIC, dial 311 from any internal administrative Pace phone, or 1-855-PACE311 (1-855-722-3311) from off-campus. LEARN MORE…

To see various projects ITS has worked on over the course of last year and prior years, view the Tactical Plan!

ITS Connect

Final exam schedules, new wireless technology, upgrades to Exchange and Blackboard, and more in this month’s ITS updates.

Final Exam Schedules for Students and Faculty
Finals are here!  Find out where and when your finals are through two available methods:

  • Download our MyPace Mobile App and look for the Exam Schedule module: Final Schedule Site. Whether you are on the run or online, easily view your final exam date, location, and time. Good luck on finals!

Orientation Registration System Enhancements for New Incoming Students
ITS worked with CAE to apply significant improvements to our Student Orientation Registration System. Along with making the front-end forms more user-friendly, it has been modified to run on tablet devices and early arrival accommodation were also enhanced. The various changes provide administrators with easier tracking, reporting, and attendee management. A Global Pathways management facility has also been incorporated for international students. For more information regarding Undergraduate Orientation, please refer to Fall 2013 Orientation.

Spring 2013 ePortfolio Student Contest Winners
The judges’ scores are in! Below are the winners of the third annual spring contest—log in to ePortfolio to check out their superlative ePortfolios!

  • Pamela Marianelli Agbulos: A freshman political science major who created her ePortfolio on her own after being briefly introduced to the tool in UNV101.
  • Yekaterina Tsvetkova: An undergraduate Lubin student who created her ePortfolio almost entirely in Russian as part of her modern languages coursework.
  • Caitlin Kirschbaum: A graduate student in the Masters in Communications and Media Arts with vast skill sets in areas such as social media, marketing, video production, photography and public relations.
  • Heather Askildsen: A senior English major created a career-oriented ePortfolio that showcases her writing.

These students were honored at their campus’ ePortfolio Showcase Ceremony, held in conjunction with the Writing Enhanced Course Awards on Thursday, May 2. Congratulations to our winners!

New Wireless Technology for Students, Faculty, and Staff Update
Starting mid-May, we will begin the migration of the new Cisco wireless technology at NYC’s One Pace Plaza building (with the exception of Maria’s Tower).  We will be posting a general schedule for the building on our website.  In addition, we will also be posting signage and have handouts in key locations. 

If you are connecting to wireless in the buildings or specific locations list above, you will see the network information below:

  • Pace_Connect will now be called PACE-OPEN
  • Pace_Secure will now be called PACE-WIRELESS

If you are interested in checking out the new technology over the next few weeks, go to any of the following locations which now include the new wireless network technology:

  • Law School (WP)
  • 140 William St. (NYC)
  • CSO office areas (NYC–2nd floor 1 Pace Plaza)
  • CRC lab (PLV–2nd floor Willcox Hall)
  • West Hall (BRC)

For additional updates, information, and/or rollout schedules for the new services, please visit the following site: Configuring Wireless.

Microsoft Lync Settings Update
In order to improve the user experience when scheduling and conducting Lync online meetings and the Web conferences, we have updated the Microsoft Lync’s default settings. The default setting originally was set where only the meeting organizer was listed as a presenter and all other meeting participants to be attendees. Presenters have control over the meeting and additional features while attendees do not.  However, this default setting can sometimes be an issue if the meeting organizer can’t join the meeting until later and no one else has the access to fill in as a presenter. It can also become an issue if the organizer would like to grant one or more attendees with presenter status after the meeting starts, but does not know how to do this.  

To eliminate these issues, the new default setting will make every meeting participant a Presenter by default. Meeting organizers can still change the new default setting to anything they wish by accessing Meeting Options. The Meeting Options window has a “Remember Settings” checkbox in the lower left corner.  If you check this box, your settings will save to the computer you are currently using and will be used each time you create an online meeting (this will work on both Microsoft Lync 2010 and Microsoft Lync 2013). This is a local save and must be repeated in each computer you use to access your Outlook calendar. For a video tutorial on customizing meeting options, click here. In addition, a new “Lync Delegate” feature has been enabled which will allow a designated person to set up a Lync meeting on behalf of someone else. To learn how Lync delegate access works, you can review tutorials here. Another benefit of enabling Lync Delegate access is that it will also turn on the Lync “voice calling” feature. This means that calls to internal Pace numbers/extensions can now be made via the dial pad icon on the main Lync window.  Just type in the number or extension of the person you want to call and press CALLNote:  To use this feature, you must have either a microphone and speaker connected to your computer or a microphone enabled headset.

Exchange Upgrades
Over the next several months, ITS will be upgrading our Microsoft Exchange server hardware and software. The upgrades will allow for a more robust system, with new features and increased storage quotas. While the upgrade is in progress, users may see references to emailnyc.pace.edu or emailwst.pace.edu in their mail clients. Some mail clients may require configuration changes to continue to function. Please review the table on the following site Microsoft Exchange Server 2013 Upgrade and take note of any changes required for the mail client you use. Once the upgrade to Exchange Server 2013 is complete this summer, emailnyc.pace.edu and emailwst.pace.edu will no longer be required and all users will be able to use email.pace.edu again.

Blackboard Upgrade in May
Blackboard Learn servers will be taken offline on Thursday, May 23, from 4:00 a.m. to 4:00 p.m. in order to install a service pack upgrade. The upgrade will provide a number of enhancements to the Blackboard Learning Management System. More details are available from the CTLT blog: Enhanced Features of Blackboard Learn in May

University Policy Library for Students, Faculty, and Staff Available in May
The University has been working on creating a central location for all relevant University policies.  This library is to ensure faculty, staff and students have easy access to policies that affect them and their respective areas/groups.  It will be available by mid-May through your Portal account. 

ITS Connect

Is your ePortfolio worth $100? Want to know what’s for dinner on campus with the click of a button? All this and much more in this month’s updates from ITS.

ePortfolio Contest for Students
Who doesn’t want $100 these days?  The ePortfolio Spring Contest is open to all undergraduate and graduate students! Log in to https://eportfolio.pace.edu to read the contest requirements and submit with the click of a button. The deadline is Wednesday, April 17. Need help sprucing up your ePortfolio? Contact an eTern at eportfolio@pace.edu.  

TutorTrac Is Now Available on Pace’s Network for Students
Students can now access TutorTrac from anywhere on Pace’s network.  This Redrock product is being used in the Tutoring Centers to manage/track tutoring center activity. The program’s robust admin functions include custom reporting, appointment, and scheduling management along with student and faculty assignments.  (Note: Users who are off campus will need to VPN onto Pace’s network in order to access this site.)

MyPace Mobile App for Faculty, Staff, and Students
Four additional modules were part of the latest March update.  Once you install the update from the App Store, you will see the following new modules:

  • Dining Hall
  • Library
  • Web Help Desk
  • Pace Fun Facts

For more information, visit http://www.pace.edu/mypacemobile.

New Wireless Technology
ITS has completed the installation process of new Cisco wireless technology at the Law School Campus in White Plains. Starting in mid-May, the migration of classroom locations will begin in phases on both the NYC and Westchester campuses. If you are interested in checking out the new technology, go to any of the following locations which now include the new wireless network technology:

  • Law School (WP)
  • 140 William St. (NYC)
  • CSO Office areas (NYC-2nd floor, One Pace Plaza)
  • CRC Lab (PLV-2nd floor, Willcox Hall)
  • West Hall (BRC)

 

If you are connecting to wireless in the buildings or specific locations list above, you will see the network information below:

  • Pace_Connect will now be called PACE-OPEN
  • Pace_Secure will now be called PACE-WIRELESS

For additional updates, information, and/or rollout schedules for the new services, please visit Configuring Wireless.

Postini Service Changes for Faculty, Staff, and Students
This past March, ITS migrated our services from Postini to Exchange Online Protection (EOP) which affected all users. Quarantine summaries are now coming from the following sender: quarantine@messaging.microsoft.com. The new email anti-spam and virus filtering service is much more aggressive where it blocks blatant spam before even reaching your quarantine mailbox so you may see a decrease in the quantity of messages in your daily summaries. Other messages (such as junk messages containing solicitations, advertisements, etc.) will be caught by Exchange Online Protection (EOP) and will be included in your daily quarantine summary as per usual.  EOP does allow some bulk/commercial email messages in, such as email newsletters, advertisements, and marketing messages from vendors and companies. These messages comply with the CAN-SPAM Act. Legitimate businesses will provide an option in the email to unsubscribe from their mailing lists. If you do not wish to receive those messages, please be sure to unsubscribe yourself from those lists using the ‘unsubscribe’ or ‘manage my preferences’ link usually found at the bottom of the messages. 

Important Reminders:

For more details on this transition, visit SPAM Control: Postini Transitioning to Exchange Online Protection and SPAM Control: Exchange Online Protection (EOP) FAQs. For information on how to deal with spam, refer to Spam Alerts.

iPad User Group Meetings for Faculty and Students
The remaining spring iPad meetings scheduled for April and May are as follows:

  • Monday, April 15: 12:20 p.m.–1:15 p.m.
  • Wednesday, May 1: 11:15 a.m.–12:10 p.m.


* All meetings will be held in Miller 16 (PLV) and Civic E319 (NY).
  You can view the minutes from each meeting on the iPad blog.  To be placed on the mailing list, contact Sam Egan (segan@pace.edu).

Training Sessions for IMO Representatives
The IMO meetings scheduled for March are as follows:

  • NYC:
    • Windows 8: Wednesday, April 3: 10:00 a.m.–11:30 p.m., One Pace Plaza, W202 CRC, PC Room A
    • Windows 8: Thursday, April 18: 2:00 p.m.–3:30 p.m., One Pace Plaza, W202 CRC, PC Room A
    • PLV:
      • Windows 8: Thursday, April 4: 10:00 a.m.–11:30 a.m., Willcox Hall, 2nd Floor CRC alcove
      • Windows 8: Wednesday, April 17: 2:00 p.m.–3:30 p.m., Willcox Hall, 2nd Floor CRC alcove

To register, email Vito Palmeri at vpalmeri@pace.edu.

School News: Dyson Course Evaluations
Course evaluations are critical in providing constructive feedback to faculty and their departments on the quality of instruction delivered at Pace. Dyson College is urging students taking Dyson courses to participate. To begin the evaluation, click here. Log in using your MyPace Portal username and password. It is important that you complete all of your Dyson College Course evaluations by Friday, May 3 to avoid the Dyson College grade delay. For details on the Dyson Course Evaluation process, visit Important Course Evaluation Information.

ITS Connect

Facebook iPad Mini winner; PLV gets digital; Google in, Postini out; and more! Check out the March 2013 ITS Newsflash!

Pace ITS Facebook Contest Winner Student
Pace ITS would once again like to thank all of you who Liked their Facebook page! Pace student Thatiana Diaz was randomly selected as the winner of the Apple iPad Mini. Visit https://www.facebook.com/PaceITS for details. For those who didn’t win, there may still be hope, with additional giveaways in the future.

Digital Signage on the PLV Campus
A total of 14 Cisco Digital Signage monitors have been installed in PLV and Briarcliff. Advertising an event or academic program news is quick and easy! Students, faculty, and staff can submit digital signage requests by sending an e-mail to settersigns@pace.edu. Attach a copy of your flyer or poster. Images should be 8.5×11” JPEG or PDF format. Large font sizes (28+) and high resolution images are recommended. Additionally, file size cannot exceed 10MB. (Note: Student submissions require approval from SDCA before publishing.)

Postini Service Changes for Faculty, Staff, and Students
As of April 1, 2013 the University’s current e-mail spam and virus filtering service, Postini, will be transitioned by the vendor to Google Apps service. Based on this change, ITS will be moving to Exchange Online Protection in order to provide more accurate message filtering in addition to retaining familiar features such as daily quarantine messages and the ability to block or approve senders. The transition to the new service will occur on Friday, March 15. For detailed information, refer to the following page: Postini Changes.

iPad Meetings for Faculty and Students
The iPad meeting scheduled for March is as follows:

  • Wednesday, March 20: 12:20 p.m.–1:15 p.m.

*All meetings will be held in Miller 16 (PLV) and Civic E319 (NYC).You can view the minutes from each meeting on the iPad blog.

Sign Up for the PaceAlert Emergency Notification System!
Please remember to enroll in or update your PaceAlert information to make sure you get the latest emergency notifications either through your e-mail or phone! To sign up, please go to: http://alert.pace.edu.

Spam Alert
Please be aware that spam e-mail may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “from” addresses from people we know or known companies. Read More…

MyPace Mobile App
Pace’s mobile app is available for download for devices such as Apple iOS (iPod Touch, iPhone, iPad), Android, and Blackberry. Read More…  

Blackboard Mobile Learn App
BlackBoard Mobile Learn App is available for download for devices such as Apple iOS (iPod Touch, iPhone, iPad), Android, and Blackberry. Read More…  

Wireless: Auto-configuration for Pace_Secure using Pace_Connect
Configuring your device for Pace_Secure has been made simple! For more detailed instructions, please visit the following page: Configuring Wireless

Guest Wireless Account for Pace Visitors Needing to Access the Internet
ITS offers a self-service system for Pace students, faculty, and staff to generate wireless/wired network guest accounts for individuals who are visiting Pace for a limited time and would like to access the internet. Read More…

Not sure who to call? Contact the Pace Information Center (PIC)
The Pace Information Center (PIC) is your single source of information for any question about the university. To reach PIC, dial 311 from any internal administrative Pace phone, or 1 (855) PACE311 (1 (855) 722-3311) from off-campus. Read More…

Getting Techie with ITS

Digital signage comes to PLV, like Pace ITS on Facebook for a chance to win an iPad Mini, 25% off NJ Transit monthlies for students, and more in this month’s ITS updates.

Digital Signage for PLV
New digital signage displays have been installed on the Pleasantville Campus at Kessel Student Center and Goldstein Fitness Center! Advertising an event for your club or organization is easy. Just send an e-mail to settersigns@pace.edu and attach an image to be displayed. (NOTE: Images should be 8.5×11” JPEG or PDF format. Large font sizes (28+) and high resolution images are recommended. Additionally, file size cannot exceed 10MB.)  

NJ Transit Discounts for Students
All aboard a 25% discount on NJ Transit monthlies! ITS has created a registration page for current Pace students to enroll for discounts on NJ Transit monthly train passes.  For details, visit NJ Transit Discounts.

Give ITS a Thumbs Up!
If you didn’t get that iPad Mini you asked for this holiday season, let our not-so-secret Santas at ITS give it to you! To enter for a chance to win, go to http://www.facebook.com/PaceITS and hit like by February 13. If you already like them, you’re also entered into the contest. The winner will be announced on February 19. Only current Pace students are eligible to win.

Mahara User Group (MUG)
The Mahara User Group (MUG) will meet virtually on Thursday, January 31 at 3:00 p.m. The participation link will be distributed through e-mail and through the MUG Facebook group. E-mail Sam Egan at segan@pace.edu to be placed on the mailing list. To catch up on Mahara news beforehand, check out the Mahara Newsletter, where Sam and Michelle Birch’s articles are featured.

System Center Configuration Manager (SCCM) Update and System Center 2012 Endpoint Protection
ITS is currently working on deploying its new System Center Configuration Manager Client for computers throughout the University.  They will be rolling this out to key areas on specific dates over the course of January (you can contact your department IMO for the specific schedule). Once the updates have been completed for your area, you will see a notification in the system tray stating that the System Center Configuration Manger client has been installed. You do not need to do anything as this is just a notification to inform you that the installation has been completed. In addition to the SCCM upgrade, your antivirus client will also be updated to the latest version released from Microsoft. This new version is called System Center 2012 Endpoint Protection and will replace Microsoft Forefront.

Augmented Pace Action Plan
ITS worked with the Provost office to provide an internal site that allows the Pace Community to submit feedback to the Provost Office using a web form. The Action Team Reports (December 2012) are available on a secure Pace network for students, faculty, and staff and are found here: Augmented Pace Action Plan Action Team Reports. (Note: This site is only accessible on the Pace Network.  Anyone not on the Pace network will need VPN to access it; everyone with a Pace ID has access to VPN. Guidelines on VPN are available at www.pace.edu/information-technology-services/services/virtual-private-network. Please direct any technical questions to pacehelpdesk@pace.edu.)

And don’t forget. If you need Microsoft Office, Lync, or Security Essentials, visit adam.pace.edu for a free download of these products.

Getting Techie With IT

In addition to all the beautification projects going on around our campuses, ITS wants you to know about what’s happening in the digital world. Check out their welcome back updates!

Classroom/Lecture Halls
Technology upgrades include 10 new Smartboards classrooms. The Educational Media team installed the UB-T880W Panaboard a revolutionary multi-touch interactive whiteboard with a durable surface. Read More…

ePortfolio Gets a Face Lift
This summer, ePortfolio upgraded to the latest Mahara software. This new version will be faster, more customizable, and easier to navigate. Read More…

Personal WebSpace Modifications
Starting Tuesday, September 4, Personal Webspace pages were modified to require a FTPS connection (FTP over SSL) so that encryption is now available on content housed within your personal webspace sites. This was completed in our efforts to enhance security. These changes will affect all users with personal and organizational webspace accounts located at webpage.pace.edu.  Read More…

Pace Mobile App (Beta)
ITS is proud to offer the Pace mobile application for testing to students, faculty, and staff. Over the past few months ITS has been creating and implementing a Phase I build of our Pace Mobile App. For more information, visi Pace Mobile App (Beta). Read More…

Printing Updates in the Computer Resource Centers (CRCs) and Libraries
For many of our returning students, you may notice that we have new printers in all the general area locations for the Computer Resources Centers and Libraries. For specific changes and updated downloads, visit Student Printing. Read More…

OSA Paperless Initiative
OSA and ITS have worked together to convert several of OSA’s paper-based forms into a paperless form. Need to request a letter or change your home campus? Now you can do so electronically! Visit osapaperless.pace.edu for a full list of available forms for students, faculty, and staff. Or you can log into MyPace Portal and access the paperless forms in the Office of Student Assistance area. Be sure to check back regularly, as more forms will become available soon. In addition to reducing Pace’s carbon footprint., electronic requests can be tracked from submission to completion via the Help Desk system, leading to less misplaced or unprocessed documents. And best of all, the turnaround time for request processing will be much faster than before! Read More…

Wireless Connectivity at Pace University Sessions
ITS will be holding two sessions for students on the wireless network on our campuses. Join us and see how the wireless network is set up for Pace and learn about the myths of wireless connectivity along with some helpful troubleshooting techniques! (NYC on Wednesday, September 12 and PLV on Wednesday, September 19.) Read More…

Utilizing Your Technology Fee
Pace  assesses a Technology Fee to ensure students have access to the latest instructional technology resources available. All revenue generated from the technology fee goes directly towards funding instructional technology initiatives that are focused on enhancing the student learning experience. A committee comprised of students and staff will vote to determine which discretionary initiatives receive funding each year, with annual reports to be provided to the Pace Community. Read More…

Schedule Explorer Update
The Schedule Explorer system allows Pace students to prepare for registration by exploring course offerings easily and collecting courses that may be of interest to them. This past year ITS was able to create a drop down that allowed for multiple selections in the attributes field. The site can be found in the OSA channel of the Students tab on the Portal.

Fall 2012 iPad Users Group Meeting
If you are interested in exploring the potential of your iPad, please join us for another semester of exciting and informative iPad meetings. Participate in discussions with your colleagues, application vendors, and other invited guests who have identified successful strategies for enhancing the academic experience through the iPad. Read More…

For more details on these and other projects and upgrades, check out the IT Updates.

HelpDesk Hours Extended ITS Help Desk extended hours through September 21 can be found at http://www.pace.edu/extendedhours.

Looking to get in touch with ITS?
Phone: 3-3333 or (914)773-3333 and (914)773-3648 [Toll Free: 1-855-PACEITS (1-855-722-3487)]
E-mail: pacehelpdesk@pace.edu
Online
: http://help.pace.edu

ITS Connect

Your ePortfolio could be worth $100, get to know your iPad, Pace’s commitment to veterans, and more in this month’s ITS Newsflash.

ePortfolio Spring Contest
ePortfolio is hosting a spring contest for undergraduate and graduate students here at Pace University! The winner will receive a $100 gift card to Barnes & Noble and will be recognized at the ePortfolio Student Showcase with an ePortfolio Certificate of Excellence.  Submitting your ePortfolio to the spring contest is only a click away! The deadline is quickly approaching (Monday, April 16) so log in to https://eportfolio.pace.edu/ to enter!

April iPad Meetings
Faculty, staff, and students are invited to attend ITS’ next iPad meeting on April 11 from 1:00 p.m. to 2:00 p.m. The meeting will be held via videoconference in NYC in room E319 and in PLV in Miller 16. If you have any questions, contact Beth Gordon Klingner at bklingner@pace.edu or Martina Blackwood at mblackwood@pace.edu.

Veterans Website Redesign
ITS and University Relations worked with OSA to redesign the veterans website so that it is now dedicated to Future and Current Veteran students. The newly centralized site allows for all veteran information, links, and forms to be accessible from the main landing page. This revamp showcases Pace’s commitment to assisting veterans in pursuing higher education. Pace University was selected by G.I. Jobs magazine as a Military Friendly School for 2012, an honor awarded to only 15% of all colleges, universities, and trade schools nationwide! You can check out the site by clicking on the following link: www.pace.edu/veterans.

Pace Tech Expo 2012
ITS would like to thank everyone who participated and attended the 2nd Pace Tech Expo in PLV this year! It was a great day filled with interesting technology and information. Updates, pictures, and information will be coming soon at http://www.pace.edu/techexpo.

Let’s Talk About Tech

If you want to talk about Apple and HP and all the good things and the bad things that may be, then let’s talk about the Tech Expo on March 28 in PLV.

The second annual Pace Tech Expo is coming to the Kessel Student Center on the Westchester Campus from 10:00 a.m. to 5:00 p.m. on March 28 and will feature seminars by faculty and staff, a vendor showcase hosted by a number of big name tech companies, and plenty of free raffles and giveaways.

The Tech Expo is an opportunity for you to interact with and learn about emerging technologies in higher education and the consumer market from some of today’s biggest companies in the technology industry, including Dell, Audio/Video Corp., Crestron Electronics, Adobe, HP, Microsoft, Verizon Wireless, and Maven Technologies.

The event will consist of a vendor technology showcase where you will be able to learn more about educational applications, learn how technology is being utilized in today’s evolving classrooms, and see what is in development for classrooms of the future. There will also be seminar presentations by vendors and some of Pace’s esteemed faculty and staff.  These presentations will be focusing on innovative technology for use inside and outside of the classroom.

In addition, there will be tons of prizes! Students will have the opportunity to win prizes including an Apple iPad 2, Samsung 22″ HDTV, and Beats by Dr. Dre headphones! Students must sign up by Tuesday, March 27 to be eligible to win and must be present during the raffle, which will take place during common hour (12:50 p.m.-1:15 p.m.) There will be additional raffles throughout the day for everyone attending (students, staff, and faculty).

To learn more about the planned presentations from vendors and faculty, visit www.pace.edu/techexpo.