ITS Connect

On your mark ready set let’s go. Tech pro I know you know I go psycho when my internet quits, cable splits. Gotta get techie with it, that’s it!

Here’s the latest in what’s happening at our favorite tech division, ITS (Information Technology Services):

New Wireless Technology for Students, Faculty, and Staff
Starting mid-May of spring 2013, ITS began the migration to the new, more-robust, Cisco wireless technology.  Be on the lookout for signs and handouts in key locations and learn more about setting up wireless and the migration by visiting the website.

Users connecting to wireless in the buildings or specific locations that have migrated will see the network information below:

  • Pace_Connect will now be called PACE-OPEN
  • Pace_Secure will now be called PACE-WIRELESS

Important Note: It is strongly recommended that all users connecting to the new wireless network register their devices in order to receive proper permissions and network functionality. This is done by following the steps when connecting to PACE-OPEN.

Wireless Connectivity Sessions
ITS will be holding two sessions for students on the wireless network on our campuses (PLV on Monday, September 16 and NYC on Wednesday, September 18). Keep an eye out for more details and join us to see how to set up the wireless networks on your devices!

IT Security Awareness for Students, Faculty, and Staff
Computer security is an issue that everyone faces, not just IT. What does this mean for the Pace user community? It is everyone’s responsibility to ensure that we keep our institution and personal data secure. ITS will be launching a security awareness program in the coming year in addition to implementing various best practice security protocols. Security changes such as the 15-minute session lockout is to ensure proper procedures are being enforced in order to minimize risk of exposing confidential data and to stay compliant with various standards and regulations, such as the Payment Card Industry Data Security Standards (PCI-DSS).  If your area would like training, please contact the IT Security office at itsecurity@pace.edu. Learn more about IT security.

Spam Alert
This is a reminder to the campus community to be vigilant in what emails you open and what links you click on. Spam emails may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people we know or known companies. READ MORE…

Migrating Emails from Google to Exchange for Students
ITS is continuously revising the technologies available to ensure that we provide the best services to our community.  Over the past four years, ITS has been evaluating our transition to Google for student email services. Based on research, feedback, and focus groups conducted over the past few years, ITS has decided to transition student email from Google to Exchange. The benefits of its integration with Exchange and calendaring are among some of the main reasons we have decided on this migration.  (Please note: Law School Students will not be affected by this change as they are already on Exchange.) Learn more about student email migration to Outlook Exchange.

RA Duty Log for Housing and Students
ITS worked with Residential Life to develop a RA Duty Log system which allows RAs to record information on their rounds.  These reports get submitted to the Resident Directors for each building every evening and can be reviewed and commented for the RAs. The form can be found at http://raduty.com.

ePortfolio Upgrade for Students and Faculty
Mahara version 1.7 is now up and running at https://eportfolio.pace.edu! New features include retractable blocks, a new way of accessing pages made available to users by others, and the ability to add journal entries directly from an ePortfolio page. READ MORE…

Respondus is Now Available for Students and Faculty
Respondus is a secure online exam solution that is embedded in Blackboard. The Lockdown Browser component locks down the testing environment by restricting students from accessing other websites, course content, and many other functions, in order to provide a secure online exam environment. READ MORE…

Utilizing Your Technology Fee
Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available.  All revenue generated from the technology fee goes directly towards funding instructional technology initiatives that are focused on enhancing the student learning experience.  READ MORE…

Not sure who to call? Contact the Pace Information Center (PIC)
The Pace Information Center (PIC) is your single source of information for any question about the University.  To reach PIC, dial 311 from any internal administrative Pace phone, or 1-855-PACE311 (1-855-722-3311) from off-campus. LEARN MORE…

To see various projects ITS has worked on over the course of last year and prior years, view the Tactical Plan!